The Royal Bath Place Promise
We at Royal Bath Place strive to ensure you get the very best Products at the lowest prices for all of your bathroom need.
To this end we promise to never knowingly let you down on price, product knowledge, or quality.
RETURNS & REFUNDS
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. It is to note that all shipping charges for the returns must be taken in charge by the customer and that most items returned require a 25% restocking fee.
For refunds prior to shipping, an administration fee of 2.9% will be deducted from the refund. This amount represents the credit card transaction fees charged to us on every sale, and the credit card company does not refund those.
To be eligible for a return your item must fulfill the following conditions :
1. You must contact our customer service agents so they give you a Return Authorization.
2. Item must be unused and in the same condition that you've received it.
3. Item must be in original packaging.
* ALL SPECIAL ORDERED PRODUCTS THAT REQUIRE A WAIT TIME(not in stock) ARE NON-RETURNABLE. SALES ARE FINAL.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.